Frequently asked questions

In minutes during business hours. WhatsApp 24/7 for urgencies — yes, even 3 AM on a Sunday. If your message takes long to get answered, something is broken on our side.

Because we solve hours, not kilometres. A truck optimises cost per kg over 24 tonnes and picks up when its schedule allows. We pick up in 2–4 hours, drive direct, and don't unload at any intermediate hub. If you have time, hire a truck. If you need it tomorrow, call us.

Yes. Saturday, Sunday, national and regional holidays. A stopped production line doesn't tell Tuesday from Sunday — neither do we.

Spain, Portugal, France, Germany, Italy, Luxembourg, Belgium, Netherlands, Austria, Slovenia, Slovakia, Czech Republic, Hungary, Romania, Poland, Denmark, United Kingdom.

Currently no. If your load is ADR, we recommend a specialist.

Automotive (critical parts, JIT spares), aeronautics (AOG), pharma (cold chain 2–8°C), fresh and frozen food down to −20°C, B2B e-commerce multi-drop, recurring industrial distribution.

Invoice issued from Spain (CIF ESB72526288). 30-day terms for clients with an agreement. First shipment with a new client: bank transfer in advance or card.

Yes. We send you a personalised link evoexpress.es/track/EVO-XXXX with the van's position, ETA, your traffic coordinator's contact and live status.